TMR Golden Living Mobile Application

Terms of Service

Last updated: January 18, 2025

1. Acceptance of Terms

By downloading, installing, or using the TMR Golden Living mobile application ("App"), you ("User," "Patient," or "you") agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use the App. These Terms govern your access to and use of the App provided by TMR Golden Living ("Hospital," "we," "us," or "our"). We may update or modify these Terms from time to time, and any changes will become effective immediately upon posting on the App.

2. Services Provided

The App offers a variety of healthcare-related services, including but not limited to:

  • Appointment Requests: Request and schedule appointments with doctors at TMR Golden Living .
  • Remote Consultations: Have online, remote consultations with doctors and healthcare providers.
  • Lab and Radiology Requests: Request laboratory and radiology tests and services.
  • Medicine Purchases: Purchase medications available through the App.
  • Payment and Wallet: Make payments for hospital services and store funds in a wallet for future transactions.
  • Health Data Sharing: Share health data from connected devices (e.g., smartwatches) with your preferred doctor to assist in healthcare management.

3. Eligibility

You must be at least 18 years old, or have the consent of a parent or legal guardian, to use the App. If you are using the App on behalf of a minor or another individual, you represent and warrant that you have the authority to do so.

4. Account Registration

To access and use certain features of the App, you must create an account. You agree to provide accurate, complete, and up-to-date information during registration and to keep your account credentials confidential. You are responsible for all activities that occur under your account and agree to notify us immediately of any unauthorized use of your account.

5. User Responsibilities

As a User, you agree to:

  • Use the App solely for lawful and legitimate purposes related to healthcare services.
  • Provide accurate, complete, and truthful information when scheduling appointments, purchasing products, or requesting services.
  • Maintain the confidentiality of your account information, including your login credentials.
  • Not engage in any activity that may disrupt or interfere with the functioning of the App or the services provided.

You are solely responsible for any content you submit or share through the App, including personal health data, communications with healthcare providers, and any information related to appointments or purchases.

6. Payments and Wallet

  • Wallet: You may add funds to your wallet within the App to make payments for hospital services.
  • Payment Methods: The App may allow you to use various payment methods, such as credit/debit cards or other digital payment options. You agree to provide accurate payment information and authorize payments made through the App.
  • Transactions: All payments made through the App are subject to the terms and conditions of the respective payment processors. You agree to pay all applicable fees, charges, and taxes associated with the services.
  • Wallet Funds: Funds added to your wallet are intended solely for use within the hospital's services and may not be refundable, unless required by law.

7. Health Data Sharing

  • Smartwatch and Device Data: The App may allow you to share health data collected from connected devices, such as smartwatches, with your healthcare provider. By using this feature, you consent to the sharing of this data to assist in your treatment and healthcare management.
  • Revocation of Consent: You may revoke consent for data sharing at any time by adjusting your settings in the App.
  • Security: While we take reasonable measures to secure your data, we cannot guarantee the complete security of your health data, as no transmission over the internet is entirely secure.

8. Intellectual Property

The App and all its content, including text, images, graphics, logos, and software, are owned by TMR golden living or its licensors and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes. You may not copy, distribute, modify, or create derivative works based on any part of the App without prior written permission from the Hospital.

9. User-Generated Content

You may be able to upload or share content through the App, including personal health data, messages, and other materials. You retain ownership of the content you upload, but by submitting such content, you grant the Hospital a worldwide, royalty-free, transferable license to use, store, and process that content in connection with providing services to you.

You agree not to upload or share any content that:

  • Is false, misleading, or fraudulent.
  • Violates the rights of any third party.
  • Contains harmful or malicious software or code.
  • Harms or disrupts the App or other users.

10. Disclaimer of Warranties

The App is provided "as is," without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. TMR Golden Living does not warrant that the App will be error-free, secure, or uninterrupted, or that any defects will be corrected.

11. Limitation of Liability

To the maximum extent permitted by applicable law, TMR Golden Living will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App, including but not limited to loss of data, business interruption, or loss of profits. This limitation of liability applies even if the Hospital has been advised of the possibility of such damages.

12. Termination

TMR Golden Living reserves the right to suspend or terminate your access to the App at its sole discretion, without notice, if you violate these Terms or if we believe that termination is necessary for security or operational reasons.

13. Changes to the Terms

TMR Golden Living may modify or update these Terms at any time. The revised Terms will be posted on the App and will take effect immediately upon posting. It is your responsibility to review these Terms periodically to stay informed of any changes.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which TMR Golden Living is located. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

15. Contact Information

For any questions or concerns regarding these Terms, please contact us at.

TMR Golden Living

Email: [email protected]

www.tmrgoldenliving.org